Support
Need help with Usagi Wallet? We’re here to help.
Contact support
Email us at [email protected].
Please include your device model, iOS version, app version, and a brief description of the issue. Do not include passwords or sensitive financial information.
We aim to respond within 2 business days.
Common questions
How do I delete my data?
Use the data deletion option available in the app. For account-related assistance, email support.
Can I use the app without signing in?
Yes. Choose “Continue as Guest” to use the app without creating an account.
Why is my forecast different from my balance?
Forecasts include future items based on your selected period and recurring entries, while current balances reflect recorded activity.
Is my information backed up?
Cloud backup and sync depend on your sign-in status and enabled app features. Guest data may remain only on your device.